Before you leave...
Take 20% off your first order
Enter the code below at checkout to get 20% off your first order
Your foot health is important to us so we want to help you ensure you only ever purchase genuine Kenkoh footwear. Don’t be fooled by imitations or counterfeits:
Only purchase your new Kenkoh Japanese massage sandals from the Kenkoh web site or an official retailer.
We don’t ever sell our premium reflexology shoes on third party discount or sale sites. If you see a Kenkoh shoe on a site that specializes in cheap clothes or footwear, is a discount site or uses words like cheap in the web address, they will most likely be counterfeit products which can cause health issues rather than help you feel the Kenkoh difference.
You can shop with confidence when you buy from one of our own stores. Use our helpful store locator to find your nearest official Kenkoh retail outlet.
When shopping online, make sure you’re on an official Kenkoh site. You’ll see ‘Kenkoh’ in the domain name. If you’re in any doubt, get in contact with us.
Other things to look out for:
We want you to shop safely and be happy with your Kenkoh purchase. Buying from a genuine retailer or our website is the only way to ensure that the shoes you are paying for will deliver the proven health benefits that wearing Kenkoh Japanese massage sandals promise.
If you are concerned that you might have purchased a counterfeited product, contact the seller with your concerns and request a refund as soon as possible.
If you have paid via PayPal or with a credit card, you may be able to claim back the cost of purchase.
Please get in touch with us so we can also take steps to prevent the sale of fake Kenkoh products if you have purchased a counterfeited pair. We are not able to reimburse or refund you for purchases made elsewhere but we can contact the relevant authorities to take action against the counterfeiter.
Still not sure? Get in touch with the official Kenkoh team. We’re happy to answer any questions or help you find a Kenkoh store nearby.
Click here to Contact Us