Frequently Asked Questions

If you’re new to Kenkoh and our unique range of reflexology massage sandals, you may have a few questions. Read our FAQs here to find out more about how they work and how they can help you to feel the difference with healthier, happier feet! Still need more information? Get in touch!

If you head to our store locator page here, you’ll find a list of outlets stocking Kenkoh shoes in the UAE.

Kenkoh’s medical sandals and footwear franchises can be setup anywhere around the world except in the US , Canada, Japan.

The first important step is to find an appropriate location based on criteria developed by Kenkoh. It approximately takes 3 to 4 months to setup, receive the products, and have the store running.

Kenkoh makes sure that the franchisees receive training on a continuous basis every quarter.

A minimum area of 40 Square meter is required to setup.

From application to approval the process will take approximately 20 days.

Please download the franchise enquiry form here and send it back to and we will get back to you within 24 hours with the additional information.

As a franchise partner of Kenkoh, you ideally already have a commercial and retail background. In addition, previous management experience is required so that you can successfully manage your Kenkoh location and work with the brand team in the United Arab Emirates.

Managing a Kenkoh franchise is a full time job, and Kenkoh is looking for someone who is dedicated, a team player, and passionate about health, wellness, and Kenkoh’s vision.

Kenkoh provides a full-fledged support to its franchise partners –

✓ Comprehensive brand manual and guidelines
✓ Online and offline marketing collaterals (photography, advertising campaigns, in-store material, digital marketing, brochures, leaflets, uniforms)
✓ Sales manuals
✓ Employee Training program
✓ Store, Kiosk and website designs
✓ Standard operating procedures
✓ New products twice per year
✓ Ongoing support and sharing of best practises from other markets
✓ Full replacement guarantee for any defects

Yes you can, to get more information fill out our online form and we will be back in touch with you in 24 hours.

You can contact us via our contact page, by sending an email to

We are shipping worldwide.

Shipping to Working days
Europe 7 to 10 days
Middle East & Africa 7 days
Asia 7 to 10 days
USA 7 to 10 days

Reflexology is an ancient practice which dates back thousands of years. It is based on the principle that pressure points in the feet relate to muscles, organs and glands throughout the body including the brain, spine, liver, stomach, colon and kidneys. Reflexology applies pressure to those points, stimulating the body’s own natural healing process. The act of applying pressure can shift congestion and blockages, improve circulation and blood flow and help the body to heal itself.

We should explain that it is safe to use Kenkoh all day but it is all based on people’s comfort levels and preference. With just 30 minutes a day, anyone can experience the proven health benefits of Kenkoh. Most of our customers that their Kenkoh sandals and flip flops are the most comfortable flat shoes they own. You can wear your Kenkoh shoes all day, every day and feel the difference yourself.

Kenkoh sandals have a wide range of styles and materials. Most ranges are not waterproof and contact with water can cause damage to the upper materials and internal components of the footbed and platform
Beach sandals or Flip Flop range is waterproof and the only styles recommended to use safely by the water.
Please refer to product description of each style for waterproof description.

Kenkoh sandals relieve the pressure on your back and knees thanks to their thick sole with a cushioning system to protect your back bone. The massaging footbed, which works to reflexology principles will also help.

Kenkoh sandals have a cushioning system, designed using elastomeric technology, inside the sole. This absorbs shocks and impact when walking on hard surfaces which in turn, relieves the pressure on your joints, knees and back so you’ll feel more comfortable with less joint pain than you may experience when wearing regular shoes.

Absolutely! With their ultra-cushioning construction and massaging nodules, our ladies comfort shoes can help you to feel more comfortable during your pregnancy. The unique reflexology-inspired design is proven to assist with feet and ankle swelling, can help to ease back pain and provides a safe and relaxing massage at the end of the day.

Plantar fasciitis occurs when the connective tissue which runs along the bottom of the foot, connecting the heel and ball, is overstressed. An unsupported arch can fall as we walk, and that causes the plantar fascia to over elongate with each step. The result is inflammation, pain and if left untreated, tearing of the tissue

The key to Plantar Fasciitis pain relief and recovery is to choose healthy footwear. Kenkoh’s stylish sandals are perfect when you’re look for shoes that support the foot and stimulate circulation because they are specifically designed to provide a high level of cushioning and orthotic arch support. The reflexology footbed also massages the foot as you walk and is clinically proven to improve circulation.

Kenkoh sandals are designed to support the plantar arch – this improves balance and reduces the issues associated with flat feet and bad posture.

Kenkoh sandals are very helpful in alleviating some of the symptoms of diabetes, such as neuropathy. The massaging footbed stimulates the nerves and reflex points in the feet so you should notice a reduction in numbness and improved blood circulation. If you are in any doubt, check with your doctor before switching to Kenkoh medical shoes for diabetics.

Over the years, Kenkoh has positively impacted the quality of life of customers around the world, who have reported improvements to the following conditions:

  • Arthritis
  • Sciatica
  • Migraines
  • Tendonitis
  • Swollen legs and ankles
  • Heel pain
  • Nervous leg syndrome
  • Foot and back pain
  • Varicose veins
  • Metacarpal pain
  • Lower leg muscle pain
  • Calluses
  • Bunions
  • Fatigue
  • Neuromas

With our medically crafted shoes for men and women, you can expect to experience the wholesome health benefits of reflexology whether you chose to wear Kenkoh sandals an hour a day or all day. Wearing Kenkoh shoes is clinically proven to improve blood flow and circulation, fight fatigue, relieve tension and reduce swelling in ankles and joints. Kenkoh’s shoe construction also provides arch support and cushioning, helping to relieve pressure from joints and supporting a good body posture. You can find out more on our dedicated health page.

Kenkoh sandals have three clever design features which together, make up our modern take on the traditional Japanese massage sandal. The first element is the massaging nodules which you can see in every pair of Kenkoh shoes. There are 1000 of these rubber nodules in total. They stimulate pressure points in your foot as you walk, in much the same way a reflexology foot massage wood.

All Kenkoh shoes also have orthotic arch support, which helps to support the foot and body and an extensive cushioning system that absorbs impact as you walk.

These ingenious design elements make Kenkoh sandals the ideal footwear to support, stimulate and protect your feet as you walk.

To find out more about Kenkoh’s Japanese technology, read how Kenkoh sandals work.